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elathar » Tools » SurveyMonkey: Surveys to Measure Beneficiary Satisfaction and Collect Evaluation and Volunteer Feedback

SurveyMonkey: Surveys to Measure Beneficiary Satisfaction and Collect Evaluation and Volunteer Feedback

SurveyMonkey is a well-known survey builder that organizations use to measure beneficiary satisfaction, collect baseline and endline evaluation data, and gather volunteer and partner feedback. A free plan covers basic needs, and team plans add higher response limits and branding.

Key features

  • Survey builder: templates for feedback and research.
  • Free plan: basic needs.
  • Shared brand assets: on team plans.
  • Advanced logic and white-label: higher tiers.

Pricing

PlanPriceWhat’s included
Free$0Limited features and response viewing
Team Advantageabout $30/user/month billed annually, 3-user minimum50,000 responses a year
Team Premierabout $92/user/month billed annually100,000 responses, advanced logic
EnterpriseCustom5+ users

Responses beyond your limit cost about $0.15 each.

Prices change over time. Figures above are based on SurveyMonkey’s own pricing page.

Pros and cons

ProsCons
Free plan covers a simple surveyTeam plans need 3 users
Recognized brand respondents trustResponse limits push large surveys to pricier tiers

Who SurveyMonkey is for

Organizations collecting evaluation, beneficiary, or volunteer feedback regularly beyond casual forms.

Who should skip it

Skip it if you only need occasional simple forms, or if beneficiaries lack internet and you need offline field data collection.

How to get started

Build a first survey free, test with a small group, and upgrade when you need higher limits.

Try SurveyMonkey

FAQ

Is there a user minimum on team plans?

Yes, 3 users.

What if we exceed the response limit?

Extra responses are billed at a small fee instead of stopping collection.

Disclosure: elathar may earn a commission if you sign up for SurveyMonkey through the links in this article. This does not change what you pay, and it does not influence which tools we choose to cover.

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