SurveyMonkey is a well-known survey builder that organizations use to measure beneficiary satisfaction, collect baseline and endline evaluation data, and gather volunteer and partner feedback. A free plan covers basic needs, and team plans add higher response limits and branding.
Key features
- Survey builder: templates for feedback and research.
- Free plan: basic needs.
- Shared brand assets: on team plans.
- Advanced logic and white-label: higher tiers.
Pricing
| Plan | Price | What’s included |
|---|---|---|
| Free | $0 | Limited features and response viewing |
| Team Advantage | about $30/user/month billed annually, 3-user minimum | 50,000 responses a year |
| Team Premier | about $92/user/month billed annually | 100,000 responses, advanced logic |
| Enterprise | Custom | 5+ users |
Responses beyond your limit cost about $0.15 each.
Prices change over time. Figures above are based on SurveyMonkey’s own pricing page.
Pros and cons
| Pros | Cons |
|---|---|
| Free plan covers a simple survey | Team plans need 3 users |
| Recognized brand respondents trust | Response limits push large surveys to pricier tiers |
Who SurveyMonkey is for
Organizations collecting evaluation, beneficiary, or volunteer feedback regularly beyond casual forms.
Who should skip it
Skip it if you only need occasional simple forms, or if beneficiaries lack internet and you need offline field data collection.
How to get started
Build a first survey free, test with a small group, and upgrade when you need higher limits.
FAQ
Is there a user minimum on team plans?
Yes, 3 users.
What if we exceed the response limit?
Extra responses are billed at a small fee instead of stopping collection.
Disclosure: elathar may earn a commission if you sign up for SurveyMonkey through the links in this article. This does not change what you pay, and it does not influence which tools we choose to cover.

