CallHippo is a cloud phone system with virtual numbers in more than 50 countries, plus call recording, routing, and CRM integrations. It helps organizations running helplines or programs across several countries that want a local number for beneficiaries and partners without opening an office in each one.
Key features
- Virtual numbers: in 50+ countries for a local presence without an office.
- Call management: recording, queuing, and IVR for support lines.
- Integrations: Salesforce, HubSpot, Zoho, Zendesk, and others.
- Outbound tools: a power dialer and click-to-call for call campaigns.
Pricing
| Plan | Price | Includes |
|---|---|---|
| Basic | Free | Limited features for testing |
| Starter | about $18/user/month (annual) | 1,000 US/Canada minutes, 100 SMS |
| Professional | about $30/user/month (annual) | Unlimited US/Canada calling, recording, CRM integrations |
| Ultimate | about $42/user/month (annual) | Multilevel IVR, single sign-on |
| Enterprise | Custom quote | Usually a 50-user minimum |
Included minutes cover the US and Canada only. Calls to most of the Middle East and North Africa are billed per minute, so check the rate card for your countries. Number availability also varies by country.
Prices change over time. Figures above are based on CallHippo’s own pricing page.
Pros and cons
| Pros | Cons |
|---|---|
| Local numbers in many countries without an office | Calls outside the US and Canada add per-minute costs |
| Recording and IVR suit helplines | Advanced features sit on higher tiers |
| Strong CRM and helpdesk integrations | Number availability varies by country |
Who CallHippo is for
Organizations running a beneficiary helpline or programs in several countries in the region, and associations coordinating with partners and donors in Europe or North America that need a professional, recorded line.
Who should skip it
Skip it if you reach beneficiaries mainly on WhatsApp, or if a few calls a week on a mobile are enough. Sensitive helplines need a clear policy on call recording and data protection.
How to get started
Start on the free Basic plan to test call quality and number availability in your countries, then upgrade once you know which features your team needs.
FAQ
Can I get a local number in my country?
Availability varies, so check CallHippo’s number list before subscribing.
Is there a free plan?
Yes, a limited free Basic plan for testing.
Do plans include calls to countries in the region?
No. Included minutes are for the US and Canada, and other calls cost extra per minute.
Disclosure: elathar may earn a commission if you sign up for CallHippo through the links in this article. This does not change what you pay, and it does not influence which tools we choose to cover.
